Refund and Cancellation Policy

Last Updated: September 9, 2026

At RJS Media LLC, we provide digital publications, newsletters, memberships, and subscription-based content. Because our services provide immediate access to non-tangible digital content, we generally do not issue refunds after a subscription has been activated or premium content has been accessed.

However, exceptional circumstances may qualify for a refund or cancellation as described below.

1. Digital Content

By purchasing a subscription or membership, you acknowledge that you may receive immediate access to premium articles, archives, newsletters, and other digital materials. Once you log in or access premium content, the service may be considered consumed.

2. Refund Eligibility

We may consider refund requests in the following circumstances:

  • Duplicate Billing: You were accidentally charged more than once for the same subscription period because of a technical error.

  • Technical Problems: A persistent technical problem caused by RJS Media prevents you from accessing paid content for more than 72 hours, and our support team cannot resolve the issue.

  • Unauthorized Transaction: You believe your payment method was used without authorization. Please contact us and your bank or card provider immediately.

Refund requests based solely on a change of mind, failure to use the service, or dissatisfaction after accessing the content generally will not be approved.

3. Subscription Cancellation

You may cancel your subscription through your account settings, where available, or by contacting us at contact@rjsmedia.co.

  • Effect of Cancellation: Your access to paid content will normally continue until the end of the current billing period.

  • Future Billing: Cancellation prevents future recurring charges.

  • No Prorated Refunds: We generally do not provide prorated refunds for unused days remaining in a billing period.

4. Refund Request Process

If your request meets the eligibility requirements:

  1. Contact us at contact@rjsmedia.co within 7 days of the transaction.

  2. Provide your transaction ID, registered email address, and reason for the request.

  3. We will review the request within 5–7 business days.

  4. If approved, the refund will be sent to the original payment method.

Banks and payment processors may require additional time to reflect the refund in your account.

5. Chargebacks

Please contact us before initiating a chargeback so we can review and resolve legitimate billing concerns. We reserve the right to provide relevant transaction and subscription information to the payment processor or financial institution handling the dispute.

6. Policy Changes

We may update this Refund and Cancellation Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

7. Contact Information

For questions about subscriptions, billing, cancellations, or refunds, contact us at:

RJS Media LLC
Email: contact@rjsmedia.co
Website: https://rjsmedia.co/contact-us